Frequently Asked Questions

You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!

Our initial appointments are typically 60 min in duration. This involves a comprehensive history, understanding your barriers, understanding your goals and developing a personalised management plan to help you and all involved in your recovery journey understand how to get you there.

After your initial appointment, follow up sessions are between 30-45 minutes. Our appointments at APEX Health Movement are twice the industry norm in duration and our practitioners are with you for the entire duration of your appointment (there’s no managing multiple clients at once here!). We do this as it is the standard of care our staff would expect when their families needed healthcare and it allows us to provide you with the most comprehensive service possible.

We ask our clients to wear comfortable clothing they can move in. Where possible, we also ask our clients to consider appropriate clothing based on their area of complaint. For example, shorts are more preferable than jeans when needing assistance with knee pain.

Yes, we have 8 dedicated car spots available right in front of our door. In the event that these are all taken, we ask for you to be respectful of our neighbours car spots and opt to use the available street parking (where possible). In the event you are unable to find parking or walk a small distance, please give us a call and our team will be happy to assist you.

Yes, initial and follow up appointments are claimable through private health if you have Exercise Physiology, Physiotherapy or Chiropractic as part of your extra’s cover:

Exercise Physiology
Initial Appointment: Code 102
Follow Up Appointments: Code 202

Initial Appointment: Code 500
Follow Up Appointments: Code 505

Initial Appointment: Code 1002
Follow Up Appointments: Code 1006

Yes, all our group sessions can be claimed for if you have Exercise Physiology or Physiotherapy extras cover

Our practitioners work with a wide range of clients, including National Disability Insurance Scheme (NDIS), WorkCover NSW and Compulsory Third Party (CTP) claims. In some cases, services with us can be covered by sporting insurance bodies for treatments relating to a sports injury. If you’d like to learn more, simply give us a call to discuss what options you may be able to explore.

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Ready to start your journey to Discover Your Best Health?

No matter your age, ability, or walk of life. APEX Health Movement is here to support you through your journey.